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Manual Handling Training for Warehouse and Logistics Workers

Free online manual handling training and assessment. Pay A$49 for your Certificate of Completion only when you pass.

  • 100% online, on your phone, tablet or computer
  • Written for warehouse, distribution centre, freight and delivery work
  • Complete at your own pace, between shifts if you need to
  • Online assessment included
  • Instant certificate after successful completion and payment
A$49One-off payment. No subscription.No classroom attendance required.

Content last reviewed September 2026.

A warehouse worker pushing a loaded manual pallet jack along an aisle in a modern distribution centre
45–60 minutes
8 modules + assessment

100% Online

Complete the training using your phone, tablet or computer, at any hour that suits your roster.

Built for Warehousing and Freight

Picking, palletising, pallet jacks, roll cages, containers, tail lifts and kerbside deliveries — not generic office lifting.

Online Assessment

Twenty scenario-based questions drawn from the eight modules, with unlimited retries.

Certificate of Completion

Download your certificate after passing and paying A$49. Every certificate carries a unique number an employer can verify.

Audience

Who Is This Training For?

This course is designed for people working, or about to start work, in Australian warehouses, distribution centres, freight depots, cold stores, postal and parcel networks and delivery fleets — whether directly employed, casual or placed through a labour-hire agency.

Pickers and Packers

Order picking, packing benches, sort lines and palletising in DCs and supermarket distribution.

Storepersons and Dock Staff

Receiving, put-away, replenishment, container unloading and loading dock work.

Drivers and Couriers

Van and truck deliveries, tail lifts, roll cages, kerbside and customer-premises handling.

Forklift Operators

The manual tasks around the forklift — wrapping, strapping, hand-stacking and dock work. Not a licence course.

3PL and Cold Storage

Third-party logistics, cold rooms and freezers, where gloves, frost and shift work change the risk.

Labour-Hire and Casual Workers

Onboarding evidence for agency, casual and seasonal peak workers starting at a new site.

This training supports safe work knowledge. It does not guarantee employment and is not a forklift or high-risk work licence.

Two warehouse workers team-lifting a long flat-pack box from a pallet, one at each end
A picker placing cartons onto a trolley from a pallet raised on a scissor lift table
A delivery driver unloading parcels from a van using a tail lift at the kerb
Why it matters

Why Manual Handling Matters in Warehousing and Logistics

Transport, postal and warehousing is consistently among the Australian industries with the highest rates of serious injury claims, and muscular stress from lifting, carrying, pushing and pulling is the largest single cause. Almost none of it comes from one heroic lift. It comes from cartons picked from floor level hundreds of times a shift, roll cages pulled over dock lips, containers unloaded by hand in the heat and parcels carried up stairs at the end of a twelve-hour run.

  • Picking cartons from pallets, shelves and flow racks
  • Packing and lifting cartons onto conveyors
  • Building, wrapping and breaking down pallets
  • Pushing and pulling pallet jacks and roll cages
  • Unloading shipping containers by hand
  • Loading and unloading vans, trucks and trailers
  • Operating tail lifts and kerbside deliveries
  • Carrying parcels into homes and businesses
  • Sorting parcels on conveyors and ball tables
  • Handling bags, drums and long lengths
  • Working in cold rooms and freezers
  • Repetitive picking to rates and scan targets

Safe manual handling is more than bending your knees

Technique alone is not a reliable control. Managing hazardous manual tasks means working through a risk management process — slotting, aids, layout, rates and staffing — before a carton is ever lifted. This course teaches that process the way the Hazardous Manual Tasks Code of Practice sets it out.

  1. 1Identifying hazardous tasks and lines
  2. 2Assessing the task, the rate and the frequency
  3. 3Testing the load and its weight
  4. 4Considering the floor, ramps, docks and weather
  5. 5Using aids — jacks, trolleys, conveyors, lifters
  6. 6Following site procedures and team-lift rules
  7. 7Asking for a second person or a machine
  8. 8Controlling the risk at its source
The interior of a modern distribution centre with tall racking, conveyors and wide, clear aisles
How it works

Four Simple Steps

Learn first, pay last. You can complete the entire training and assessment before making any payment.

A calm study desk with a notebook and a cup of tea ready for online learning
1

Complete the Training

Work through the online modules at your own pace, on any device.

2

Pass the Assessment

Complete the online multiple-choice assessment. Required score 75%. Unlimited attempts, and a retry only asks about the questions you got wrong.

3

Enter Your Details and Pay A$49

After passing, enter the information that will appear on your certificate and proceed to secure payment.

4

Get Your Certificate

After successful payment, access your Certificate of Completion.

A learner completing the online assessment on a laptop
Assessment

Ready to Take the Assessment?

Complete the training first, then take the online assessment. Pass with 75% or higher to unlock your certificate for A$49.

Unlimited attempts. No subscription. No hidden fees.

Questions

Warehouse & Logistics Manual Handling FAQ

No. Australian WHS law does not set a weight limit for lifting. Whether a task is hazardous depends on the risk factors — how heavy the load is, but also how often you lift it, from what height, in what posture, how far you carry it and in what conditions.

Some workplaces set their own guidance figures, for example requiring two people or a mechanical aid above a stated weight. Those are workplace controls, not law, and the course explains how to treat them.

Yes. Module 6 covers pushing versus pulling, starting and stopping loaded pallet jacks and roll cages, floor condition, ramps, dock lips and tail lifts. Module 7 covers pre-use checks and defect reporting for manual and electric pallet jacks, hand trolleys and sack trucks, roll cages, conveyors, scissor lift tables, vacuum lifters and step platforms.

It is theory training. Your site still needs to train you on its own equipment and authorise you to use it.

No. Operating a forklift or order-picking forklift requires a high-risk work licence issued by your state or territory regulator, plus site training. This course does not provide or replace that. It treats forklifts as mechanical aids operated by licensed people, and focuses on the manual tasks that happen around them.

Yes. Many agencies and host sites ask new starters to show manual handling theory training before their first shift, and the course covers what labour-hire and casual workers are owed by both the agency and the host. It does not replace the site induction the host must still give you.

Yes. Loading a van in delivery order, tail-lift operation on slopes, roll cages at the kerb, hand trolleys on stairs, working alone and what to do when a customer premises is unsafe are all covered, along with fatigue and lifting straight after a long drive.

Most learners allow approximately 45–60 minutes across the eight modules. The training and assessment are free to complete; you pay A$49 only if you pass and want the Certificate of Completion.

75% on the 20-question assessment. Attempts are unlimited, and a retry only asks you to revisit the questions you got wrong.

Many logistics employers and labour-hire agencies accept it as evidence of manual handling theory knowledge, alongside their own site induction, equipment training and competency checks. Individual employers set their own requirements, so check with yours if you are unsure.

Every certificate has a unique number that an employer can verify online or by scanning the QR code.

No. Site induction, practical training on the site's own aids, licences where the law requires them, supervision and the site's procedures remain essential. This course gives you the theory those things build on.

No. This is non-accredited online workplace training and issues a Certificate of Completion. It is separate from the nationally recognised HLTWHS005 Conduct manual tasks safely unit and does not provide a Statement of Attainment.

General questions about pricing, verification and accreditation status are answered on the site-wide FAQ.

Ready to Get Started?

Complete your warehouse & logistics manual handling training online at your own pace.

A$49 certificate after successful assessment.